Waiters and Waitresses are responsible for welcoming and serving our guests in the Hop House restaurant with shifts starting at 5:30 PM till 1:00 A or in our fine-dining restaurant Seasons with shifts starting at 4:00 PM till midnight. Your week will have a 40 working hours.
Are you passionate about creating memorable experiences for hotel guests? Are you a supportive and inclusive team member? Do you thrive in a fast-paced environment? If so, this role is made for you!
As a Waiter or Waitress, you may be assigned to work across any of our hotel F&B venues. The work and responsibilities can be divided into these section:
Exceptional Guest ExperiencesCreate a positive first impression by engaging with guests, offering detailed menu advice, and addressing allergies or dietary needs with care.Deliver food and drinks efficiently, ensuring orders are accurate, service meets expectations, and any issues are promptly resolved with supervisory support if needed.Great Working EnvironmentWork effectively with the F&B team to make sure operations run smoothly, contributing to a supportive, inclusive and motivational working environment for all Team Members.
Day-To-Day EssentialsEnsure strict compliance with health, safety, hygiene regulations, and maintain cleanliness in all guest and work areas throughout the shift.Accurately record transactions, handle billing and cash per guidelines, assist with inventory restocking, and provide feedback to improve guest and team experiences.
We’re looking for someone with passion for food and beverage. Full training is provided so previous experience isn’t essential, basic awareness of POS and F&B systems would be advantageous.
To be successful in this position you will have:
- Guest focus, maintaining high standards of authentic service to create memorable guest experiences every time
- Excellent communication skills to create connections with diverse customers and share information clearly
- Great teamwork and a positive attitude
- Ability to work effectively in a fast-paced environment while remaining calm and focused under pressure
A competitive salary and benefits package (Multisport card, Edenred Card, free parking, contribution to language courses)
Meals on duty, service charge and stylish uniforms
Access to personal development programs and hundreds of courses through Hilton UniversityWorldwide career opportunities
Team Member travel rates through Go Hilton
Wellbeing initiatives to help you thrive and be your best self in a workplace to be proud of
Opportunities to be recognized for being awesome and doing a great jobBe part of the Blue Energy Team and cooperate on our ESG activities
USEFUL TO KNOW:
This position is full-time and will require working weekend and/or evening shifts. Position requirements also include being able to walk and stand for hours and the ability to lift and carry moderate weights.