As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 114 properties in 47 countries.  

Four Seasons Hotel Prague, a market leader in the hospitality industry is looking for a talented CONCIERGE AGENT.

You will be ideally a professional who is warm, hospitable, organized, driven with a great communication style appealing to our guests and employees.  You will represent the main point of contact for the guest seeking an experience in or outside of the hotel and responds to guest inquiries by email, phone, on the chat applications or in person. You will provide assistance to Front Desk with check-in, check-out and phone calls during busy operations.

As a team player, the Concierge works very closely to reception assisting with the arrival, in-house and departure experience.

Why to join us:

- You will be a part of a talented team with a common goal to create the best possible guest experience.

- You will be empowered to show your unique personality and service style while achieving the brand standards that make us Four Seasons.

- Various career growth opportunities both within Four Seasons Company locally and globally.

Preferred Qualifications and Skills in detail:

- Previous experience in a guest facing environment (or concierge role) preferably in luxury hospitality.

- Good working proficiency of both Czech and English.

- Positive attitude, creativity, resourcefulness, detail-orientation, service-oriented mindset.

- Ability to work under pressure in a fast-paced environment.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. One of our top priority is to create a great employee experience that is based on trust, transparent communication and a strong relationship. This relationship is made tangible by the awards received year after year, making us an undisputed “Employer of Choice.”