Lindner Hotel Prague Castle**** | JdV by Hyatt

Are you a passionate hospitality professional with strong leadership skills? Do you thrive in a dynamic and guest-focused environment? Join our team at Lindner Hotel Prague Castle | JdV by Hyatt and become a key player in delivering outstanding guest experiences!

Your Role:

As Front Office Manager, you will lead and inspire the Front Office team, ensuring smooth daily operations and exceptional guest satisfaction. You will be responsible for supervising Front Office Supervisors, Front Office Agents, and Night Auditors, while fostering a culture of excellence, professionalism, and team spirit.

Náplň práce

Job description:

The Front Office Manager has overall responsibility for supervising Front Office Supervisors,Front Office Agents and Night Auditors to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.

Daily duties:

- Efficient and professional operation of all front desk team members

- Visible in the front of the house during high traffic times to assist the front desk team and to ensure smooth guest service.

- Conducts day-to-day shift meetings Make sure that the entire team gives guests prompt and friendly attention and personal service with the implementation of the philosophy of Lindner Hotels and Hyatt

- Responsible for hiring, training, and development of all associates working for the front desk.

- Responsibility for the correctness of financial operations carried out at the reception desk  - checking account, performing any necessary corrections of all financial operations daily before EOD 

Požadujeme

What You’ll Do:

✅ Oversee the efficient and professional operation of all front desk team members.
✅ Be a visible leader in the front-of-house during peak times, supporting the team and ensuring smooth guest interactions.
✅ Conduct daily shift meetings to align the team with operational priorities and service excellence.
✅ Ensure the highest level of guest service by implementing the philosophy of Lindner Hotels & Resorts and Hyatt.
✅ Recruit, train, and develop front desk associates, promoting continuous learning and career growth.
✅ Ensure accurate financial transactions, checking accounts and making necessary corrections before the end of the day.

What We’re Looking For:

- Several years of management experience in a 4- or 5-star hotel.
- A structured, hands-on leader who enjoys clearly defined responsibilities and pragmatic tasks.
- A customer-focused mindset with a passion for hospitality.
- Strong leadership skills—leading by example and providing clear direction.
- A dynamic, energetic, and results-driven professional.
- A keen eye for detail, ensuring the team’s knowledge of all hotel facilities and services.

- The candidate must have a valid work permit for the European Union.

Nabízíme

What We Offer:

- Competitive salary and benefits package, including:
✔ Pension fund contribution
✔ Multisport benefit
✔ Complimentary meals on duty in our staff canteen
✔ Exclusive team member rates at Lindner and Hyatt hotels worldwide

VIDEO: 

https://www.youtube.com/watch?v=nfccQAEGZzc

Interested? Apply now! E: katerina.cupori@lindnerhotels.com