At LINDNER HOTELS & RESORTS we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.

LINDNER Hotel Prague Castle is looking for more people like this to join our friendly and professional team.

This position is for applicants from EU countries or with a valid work permit in Czech republic.

Náplň práce

Job description:

The Front Office Manager has overall responsibility for supervising Front Office Supervisors,Front Office Agents and Night Auditors to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.

Daily duties:

- Efficient and professional operation of all front desk team members

- Visible in the front of the house during high traffic times to assist the front desk team and to ensure smooth guest service.

- Conducts day-to-day shift meetings Make sure that the entire team gives guests promt and friendly attantion and personal service with the implementation of the philosophy of Lindner Hotels AG and Hyatt

- Responsible for hiring, training, and development of all associates working for the front desk.

- Responsibility for the correctness of financial operations carried out at the reception desk  - checking account, performing any necessary corrections of all financial operations daily before EOD 

Požadujeme

Job requirements:

- Several years of management experience in the 4- or 5-star hotel
- Likes to work in a structured enviroment, with clearly defined responsibilities and pragmatic tasks
- He / she likes to help others and is customer-oriented
- Leadership - provides direction and sets a good example
- Professionalism - is dynamic and energetic and delivers results
- Monitoring employees knowledge of all hotel facilities

Nabízíme

LINDNER Hotel´s offer:

- Competitive salary and benefit package (pension found contribution,multisport benefit,staff canteen - meals on duty free of charge)
- Team member rates for traveling in Lindner chain and Hyatt

Please send your CV at email hr.prague@lindnerhotels.com .We will invite selected candidates to a personal interview. If we do not contact you within 14 days of sending your CV, we have prioritized other candidates who better suited our needs. Thank you for your understanding.